Shipping policy

 

Shipping Policy for P1 Padel Retail LLC

Welcome to P1 Padel Retail LLC! We're committed to providing you with the best products and service. Below you'll find our comprehensive shipping policy to ensure clarity and satisfaction with your purchase.

Domestic Shipping Policy

Shipment Processing Time

  • All orders are processed within 1-2 business days. Orders will not be shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Standard shipping typically takes 3-5 business days.
  • Expedited shipping options are available for an additional fee and will arrive in 1-3 business days.
  • Delivery delays can occasionally occur due to unforeseen circumstances such as weather conditions or carrier issues.

Shipment to P.O. Boxes or APO/FPO Addresses

  • P1 Padel Retail LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy

Shipment Processing Time

  • International orders are processed within 2-3 business days.

Shipping Rates & Delivery Estimates

  • International shipping rates and delivery times vary based on destination and shipping method selected at checkout.
  • Please note that international shipping may take 7-14 business days, depending on the destination and customs processing.

Customs, Duties, and Taxes

  • P1 Padel Retail LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

General Shipping Information

Order Tracking

  • Tracking information will be provided via email as soon as your order ships. You can track your shipment through the carrier's website.

Damages

  • P1 Padel Retail LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses

  • It is the customer’s responsibility to ensure that the correct shipping address is entered at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: shop@p1padel.com
Address: P1 Padel Retail LLC, 7625 W Sand Lake Road, Orlando, Florida, 32819

Thank you for shopping with P1 Padel Retail LLC! We appreciate your business and strive to offer the best service possible.